Stunning Rees River Villa with Private Parking

Won’t be staying here again or recommending. Positive: Loved the location. Negative: When we arrived, the PIN code provided to access our accommodation didn’t work. I messaged, emailed and called multiple times, but received no response for quite some time. In the meantime, my husband and two young children were left waiting outside in the freezing cold. We eventually called another number that wasn’t even the accommodation’s main contact number, and thankfully they were able to provide us with a different PIN that worked. What was most disappointing was the lack of personal response or acknowledgement afterwards. The communication felt very automated, and there was no real attempt to make up for the inconvenience. Even a simple gesture such as a late checkout would have gone a long way, but instead, everything appeared to come at an additional cost. The accommodation itself may be fine, but the customer service and lack of care really let the experience down.

Positive: Spacious for small family

Fantastic. Positive: Great location. Easy to get around. Being so close to the Airport we barely heard any planes. Basics of laundry, kitchen products and quality soaps in the shower were a beautiful touch. Extremely warm with heating and extra blankets. Negative: Nothing

Amazing home away from home, kitchen facility nice and neat Positive: It’s amazing, actually felt like at home thanks Negative: Wouldn’t change a thing! Thanks for the stay

很不错 如果去新西兰皇后镇自驾 我还会推荐住在这里 Positive: 空间足够大 很漂亮 Negative: 只有一个洗手间 而且洗手台很小 刚装修一切都是新的 但也会有些新装修的地毯味道